About Barqya
Technology support that shows its work.
Barqya started with one complaint we kept hearing: nobody tells you what’s actually wrong before charging you to fix it. So we built the opposite — a written diagnosis before any repair, an itemised estimate you approve line by line, and one account where support, repairs and certified laptop purchases all show up on the same timeline.
On the bench, every day
Every device gets the same routine: photographed, tested, and written up before anyone touches a screwdriver.
2022
Founded in Lahore, starting with remote software support only.
12,000+
Devices repaired, tested, or sold with a full written record.
4 cities
Lahore, Karachi, Islamabad and Baghdad, with remote support nationwide.
How we work
Three habits we don’t break, on any job.
01
A diagnosis before a decision
Every repair gets a written finding before there is anything to approve — never the other way round.
02
Nothing widens without you
If a technician finds something extra mid-repair, it comes back as a new line item, not a bigger invoice.
03
The record outlives the job
Photos, test sheets and approvals stay in your account long after the repair is done, for the next warranty claim.
The team behind it
Technicians first, support second.
Every person who writes a diagnosis or answers a support session has spent time on the bench. We hire for hands-on repair experience, then train for clear writing — not the other way round.
Bench technicians
Hands-on repair, 3+ years each, certified on the brands they service.
Remote support
Software diagnostics and permission-based remote sessions.
Grading team
Runs the 40-point test on every certified laptop before listing.
Customer care
Owns your dashboard timeline — the people you message if anything is unclear.
What we won’t do
Charge you before you have seen a written diagnosis.
Fit a part you have not approved by name and price.
Sell a used laptop without its own test report attached.
Make you re-explain your device history to a new person each time.